Last updated: January 2026
We'll be honest with you, the fastest way to reach us is through the in-app support chat once you've signed up. But if you'd rather contact us before creating an account, or you simply prefer email, every option below reaches a real member of our team based in the region.
Email Support
support@saudivision-ai.com
Live Chat
Available in-app, 24/7, in Arabic and English.
Support Hours
Sunday–Thursday, 9 AM – 9 PM (AST). Email replies within 24 hours.
Region Served
Saudi Arabia and the wider GCC region.
What to Include When You Reach Out
To help us help you faster, a quick tip from experience: when you email us about an account issue, include the email address linked to your account (never your password, we will never ask for it). For general questions, just write naturally, there's no special format required.
A note on security
Our team will never ask for your password, your two-factor codes, or remote access to your device. If anyone contacts you claiming to be from Saudi Vision AI and asks for these, it's a scam. Please report it to us immediately at support@saudivision-ai.com.
Press & Partnerships
For media inquiries, partnership proposals, or business development, please email us with "Press" or "Partnership" in the subject line and we'll route your message to the right person.
Found a Problem?
If something on the platform isn't working the way it should, we genuinely want to know. Bug reports help us improve for everyone. Drop us a line and describe what happened, what you expected, and which device you were using. We read every single one.
Prefer to learn more about who we are first? Visit our About page. Ready to start? You can create an account here.